Privacy policy

Effective Date: September 8, 2025

Smiles and Wags (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.smilesandwags.org or use our services.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and address when you contact us or book an appointment.
   
• Pet Information: Pet name, breed, age, and health history relevant to dental cleanings.
   
• Payment Information: When processing payments via secure third-party payment providers.
   
• Automatically Collected Information: Browser type, operating system, pages visited, and time spent using cookies or analytics tools.
   

We use your information to:

• Schedule and confirm appointments
   
• Communicate updates, special offers, or promotions
   
• Improve our website and services
   
• Process payments and send receipts
   
• Comply with legal obligations
   

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties who assist us in:

• Managing website and marketing tools (e.g., HubSpot, Jobber, Google, Yelp)
   
• Processing secure payments (e.g., Stripe, Square)
   
• Operating our business under legal compliance
   

We take appropriate steps to protect your information from unauthorized access, alteration, disclosure, or destruction.

You have the right to:

• Access and correct your personal data
   
• Request deletion of your personal data (unless legally required to retain it)
   
• Opt-out of promotional emails at any time
   

Our website uses cookies to improve user experience. You can adjust your browser settings to refuse cookies or alert you when they are being used.

Our services are not directed to children under 13. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy, please contact us at:

📧contact@smilesandwags.org
📞 931-797-5745